Delivery Costs

At Greenfield Collection we have no hidden charges and believe that all costs should be immediately apparent to our customers.

Delivery Options

We only deliver on working days (This excludes: Saturdays, Sundays & Bank holidays).

At checkout you will be provided with the option to upgrade your shipping. The options available are as below.


Delivery for mainland UK

Orders Under £20 

Options Price Delivery Speed
Standard £2.95 3 - 5 Working Days
Expedited £4.95 1 -2 Working Days
Express £5.95 Next Working Day (Next Working Day when placed before 12 noon)

Orders Over £20*

Options Price Delivery Speed
Standard FREE 3 - 5 Working Days
Expedited £2.95 1 -2 Working Days
Express £4.95 Next Working Day (Next Working Day when placed before 12 noon)


Europe and UK Islands

Europe and UK Islands Shipping by Weight Price
European Standard (Up to 6.5kg) £20.00
European Standard (Over 6.5kg) £30.00


International Shipping

International Shipping by Weight Price
Standard (Up to 2kg) £20.00
Standard (2 - 6.5kg) £40.00
Standard (Over 6.5kg) £60.00

 

How We Deliver

As a general rule orders using Standard Delivery (Free Delivery) are delivered by Royal Mail, unless they are of a size that makes it more economical to send them via courier.

Upgraded shipping will be made by the courier that best reflects the deliver speed required - you will be informed of the courier and tracking number (if applicable by email when your order is dispatched.

Returns Within 30 Days

Our products are manufactured to the highest quality standards. In the unlikely event goods are found to be faulty within 30 days of purchase please feel free to return them for a full refund or replacement. We do require that you email us prior to returning the goods. We are unable to provide this service for products where faults have been caused by accident, neglect, misuse or normal wear and tear.

Returns After 30 Days

You have the right to return a faulty item within a reasonable period of time. We do require that you email us prior to returning the goods. In order to ensure that the return can be processed, please keep all the warranty information that accompanies your item. This will be needed should there be a fault. We are unable to accept products that are outside their warranty period.

In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. If you choose to return the item to us, please follow the instructions below.

COVID-19 UPDATE

We are continuing with our shipments as per normal and will continue to monitor the guidelines as set out by the Government. Please be assured that we are following strict guidelines and have implemented measures to protect all our staff. If you have an enquiry please contact us via Live Chat or via email. Thank you.